Fight Spam
How to filter your Duke email
Thursday, February 14, 2008
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Durham, NC -- Duke’s email system scans incoming messages for certain words and phrases common to spam and flags them. You have the ability to filter the mail that you receive based on these flags. With the recent dramatic increase in phishing and spam, now is a good time for Duke email users to review their spam settings by visiting Online@Duke. There you can set preferences to keep spam out of your inbox or block email from certain senders.
Get started
2. Click on “Filter your email” in the “E-mail services” box
3. Log in with your Net ID and password
Understand your options
You will now see your current email filtering settings. Available settings include:
1. spam_high: Duke’s mail servers attempt to identify a message as spam or legitimate. This filter applies to messages that almost certainly are junk mail. While we can never be completely sure, it is very unlikely that valid mail will match this filter.
2. spam_medium: This filter applies to messages that our servers think is probably junk mail, but are not fully certain. There is a reasonable chance that some valid mail will be stopped by this filter.
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Email filter settings
You can choose the following actions for the both the medium- and the high-rated spam.
1. deliver: Messages will be delivered normally.
2. discard: Messages will be thrown away, will never appear to the user and are effectively gone for good.
3. file: Rather than being stored in the normal INBOX, the messages will be stored in a subfolder named "junk mail." If this folder doesn’t exist, it will be created.
Take action
To change your settings, choose the action that you want to take from the Action drop-down boxes for the two levels of spam. After you’ve made your choices, click Submit.
You can also specify actions for email from specific email addresses. Enter the email address you want to block and choose the type of action to perform for email arriving from that address. Please enter only one address at a time.
You may use wildcards (* and ?) in email addresses. For example: *@yahoo.com will block all mail from any @yahoo.com address.
When you’ve entered the email address and chosen the action to perform for that address, click the “Add” button. The email address must include both a local part and a domain (must be of the form “local@domain”).
